PRIVACY POLICY
1. Information We Collect
VASTRAA may collect customers’ names, email addresses, phone numbers, shipping addresses, billing details, and order information when they visit our website or purchase our products.
2. How We Use Your Information
We use customers’ information to process orders, deliver products, provide customer support, manage returns and exchanges, and improve the shopping experience.
3. Payment Security
Payments are processed through available payment service providers. VASTRAA does not intentionally store complete payment card details unless specifically required and handled through an appropriate secure system.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember customer preferences, understand website traffic, improve website performance, and make shopping more convenient.
5. Sharing of Information
We may share necessary customer information with trusted delivery partners, payment processors, and service providers to complete orders and operate our website. We do not sell customers’ personal information.
6. Data Protection and Security
VASTRAA takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure.
7. Marketing and Promotional Communications
With appropriate permission where required, we may send customers updates about new collections, special offers, discounts, and fashion trends. Customers can opt out of promotional communications at any time.
8. Customer Rights and Choices
Customers may request access to, correction of, or deletion of their personal information, subject to applicable laws and necessary record-retention requirements. They may also withdraw consent where applicable.
9. Third-Party Websites
Our website may contain links to third-party websites or services. VASTRAA is not responsible for the privacy practices of those external websites, and customers should review their respective privacy policies.
10. Contact Us and Policy Updates
VASTRAA may update this Privacy Policy when our business practices or legal requirements change. Customers can contact us through the contact details provided on our website for privacy-related questions or concerns.